Understanding of core AI concepts, including machine learning basics, data processing, and practical applications in IT environments. Ability to leverage AI tools to enhance productivity, automate tasks, and support decision-making.

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Knowledge of computer hardware components, including installation, configuration, maintenance, and troubleshooting of desktops, laptops, and peripherals. Ability to diagnose issues and ensure optimal system performance.

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Experience in managing Microsoft 365 environments, including user administration, security and compliance, device management, and collaboration tools such as Teams and Exchange. Focused on enabling secure and efficient modern workplace solutions.

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Ability to design and implement backup strategies and disaster recovery plans to ensure data protection and business continuity. Focused on minimizing data loss, reducing downtime, and ensuring rapid system recovery.

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Understanding of containerization technologies to build, deploy, and manage applications in isolated environments. Ability to ensure consistency, scalability, and efficient resource utilization across development and production systems.

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Ability to monitor systems and infrastructure performance, analyze logs, and detect issues proactively. Focused on ensuring system reliability, optimizing performance, and enabling fast incident response.

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Understanding of cloud platforms and hybrid environments, combining on-premises and cloud-based infrastructure. Ability to deploy, manage, and maintain scalable, secure, and flexible systems across different environments.

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Understanding of virtualization technologies to create and manage virtual machines and environments. Ability to optimize resource usage, improve scalability, and support efficient deployment and testing of systems.

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Knowledge of core security principles, including risk management, access control, network security, and threat mitigation. Ability to implement basic security measures to protect systems, data, and users in IT environments.

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Understanding of network fundamentals, including IP addressing, routing and switching, network protocols, and basic security concepts. Ability to configure, troubleshoot, and maintain reliable network connections.

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Experience in managing and maintaining Linux systems, including user and permission management, system configuration, package management, networking, and security. Focused on stability, automation, and efficient system operations.

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Experience in managing and maintaining Windows environments, including user and group management, system configuration, Active Directory, updates, and security policies. Focused on ensuring stable, secure, and efficient system operations.

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Ability to identify, analyze, and resolve hardware, software, and network issues efficiently using a structured and logical approach. Focused on minimizing downtime and ensuring reliable system performance.

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