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Roadmap

Professional progression by phases and milestones

A visual journey of execution, learning, and validation across the next phases.

Phase 1

IT Fundamentals

Building a solid foundation in information technology, including computer systems, networking basics, operating systems, and core security principles. This phase focuses on understanding how modern IT environments work and developing essential problem-solving skills.

2 items
Step 1ActivehighFeatured
~ 2 months

CompTIA A+ Core 1 Preparation

This milestone represents the first step in my IT career. I am currently preparing for the CompTIA A+ Core 1 certification, the first of two required exams to obtain the full CompTIA A+ credential—an industry-recognized entry-level certification in IT. My preparation includes both theoretical study and hands-on practice through multiple labs covering key Core 1 topics such as hardware, networking, mobile devices, and troubleshooting. This process is helping me build a solid foundation in IT fundamentals and develop practical problem-solving skills relevant to real-world scenarios.

Open milestone

Step 2Plannedhigh
~ 2 months

CompTIA A+ Core 2 Preparation

This milestone focuses on preparing for the CompTIA A+ Core 2 certification, with a strong emphasis on both theoretical knowledge and hands-on practice. The preparation covers key areas such as operating systems (Windows, Linux, macOS), system administration, security fundamentals, and troubleshooting. In parallel, practical labs are used to simulate real-world IT scenarios, reinforcing skills in system configuration, command-line usage, and issue resolution. This milestone strengthens my ability to manage and troubleshoot systems in professional environments and represents a significant step toward becoming a job-ready IT support specialist.

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Phase 2

Help Desk

Developing the practical skills required for an entry-level help desk role, including troubleshooting hardware and software issues, user support, ticketing systems, and basic network and system administration. This phase focuses on real-world problem solving, communication, and efficient incident resolution.

5 items
Step 1PlannedhighFeatured
~ 2 months

Windows fundamentals & Microsoft 365 Endpoint Administration preparation

This milestone focuses on building a strong foundation in Windows environments and preparing for the Microsoft 365 Certified: Endpoint Administrator Associate certification. The preparation covers key areas such as Windows configuration, device management, Microsoft Intune, Azure Active Directory (Entra ID), security policies, and endpoint protection. A strong emphasis is placed on hands-on practice through labs simulating real-world enterprise scenarios, including device deployment, policy enforcement, and troubleshooting. This milestone strengthens my ability to manage and secure endpoints in modern organizational environments and prepares me for roles in IT support and endpoint administration.

Phase 3

Junior System Administrator

Gaining hands-on experience in managing and maintaining IT infrastructure, including servers, operating systems, user management, networking, and security practices. This phase focuses on system reliability, automation basics, monitoring, and supporting scalable and secure environments.

7 items
Step 1PlannedhighFeatured
~ 2-3 months

Networking Fundamentals & CCNA Preparation

This milestone focuses on preparing for the CCNA (Cisco Certified Network Associate) certification, with a strong emphasis on networking fundamentals and hands-on practice. The preparation covers essential networking concepts such as IP addressing, routing and switching, network protocols, VLANs, and network security basics. In parallel, extensive hands-on labs are performed using tools like Cisco Packet Tracer and virtual lab environments to simulate real-world network configurations and troubleshooting scenarios. This milestone strengthens my understanding of network infrastructure and equips me with the practical skills required to configure, manage, and troubleshoot modern networks in professional environments.

Phase 4

Specialization

Focusing on a specific IT domain such as cybersecurity, cloud computing, networking, or DevOps. This phase involves deepening expertise, working with advanced tools and technologies, and building real-world projects to develop a strong professional profile in a chosen field.

1 items
Step 1PlannedhighFeatured

IT Career Path Decision

This milestone represents a strategic phase in my IT career, where I evaluate and define my long-term specialization path based on real-world experience, continuous learning, and professional exposure. At this stage, I am working as a System Administrator while actively developing my skills and gaining hands-on experience. This milestone focuses on analyzing different career paths within IT—such as Infrastructure Engineering, Cloud Engineering, DevOps/Platform Engineering, Cybersecurity, or Networking—and making an informed decision aligned with my strengths, interests, and market demand. This phase is critical for transitioning from a generalist foundation to a specialized professional profile, enabling long-term growth and deeper expertise in a chosen domain.

Open milestone

Step 2Plannedmedium
~ 20 days

IT Service Management Fundamentals & ITIL 4 Foundation Preparation

This milestone focuses on preparing for the ITIL 4 Foundation certification, with an emphasis on understanding IT service management (ITSM) principles and best practices used in modern organizations. The preparation covers key ITIL concepts such as the service value system (SVS), service value chain, guiding principles, incident management, problem management, change enablement, and continual improvement. The learning process is primarily theory-based, supported by real-world scenarios to understand how IT services are designed, delivered, and improved. This milestone strengthens my understanding of how IT aligns with business needs and equips me with the knowledge to contribute effectively to structured, process-driven IT environments.

Open milestone

Step 3Plannedmedium
~ 22 days

Applied AI in IT & CompTIA AI Certifications Preparation

This milestone focuses on building practical knowledge in applied artificial intelligence and preparing for the CompTIA AI Essentials, AI Prompting, and AI Help Desk certifications. The preparation covers core AI concepts, prompt engineering techniques, and the integration of AI tools into IT workflows. A strong emphasis is placed on hands-on practice, including designing effective prompts, automating tasks, and simulating AI-assisted support scenarios. This milestone strengthens my ability to leverage AI to improve productivity, enhance decision-making, and support IT operations in modern, technology-driven environments.

Open milestone

Step 4Plannedhigh

Hands-on IT Support Projects & Help Desk Experience Simulation

This milestone focuses on applying all previously acquired knowledge through real-world IT support projects and help desk simulations. The goal is to replicate real IT support environments by working on practical scenarios such as troubleshooting hardware and software issues, managing users and permissions, configuring systems, and resolving network-related problems. These projects are structured to simulate actual help desk workflows, including ticket handling, documentation, escalation, and user communication. This milestone demonstrates my ability to operate in real IT environments, apply technical knowledge effectively, and deliver structured solutions to common IT problems.

Open milestone

Step 5Plannedhigh

IT Career Launch: CV, LinkedIn & Job Search Preparation

This milestone focuses on preparing for my first role in the IT industry, targeting entry-level positions such as Help Desk or IT Support Specialist. The preparation includes building a professional CV, optimizing my LinkedIn profile, and developing a structured portfolio that showcases hands-on labs and practical experience across IT domains (systems, networking, cloud, and security). Additionally, I focus on job search strategies, interview preparation, and effectively communicating technical skills to recruiters. This milestone ensures that I am not only technically prepared but also professionally positioned to enter the IT job market with a strong and competitive profile.

Open milestone

Open milestone

Step 2Plannedhigh
~ 2 months

Linux System Administration & RHCSA Preparation

This milestone focuses on preparing for the RHCSA (Red Hat Certified System Administrator) certification, with a strong emphasis on hands-on system administration in Linux environments. The preparation covers essential Linux administration topics such as user and group management, file systems, permissions, process management, networking, and system services. A significant part of the learning process is based on practical labs performed in real or virtualized environments, simulating real-world system administration tasks. This milestone strengthens my ability to manage, configure, and troubleshoot Linux systems in professional environments and builds a solid foundation for system administration and DevOps roles.

Open milestone

Step 3Plannedhigh
~ 2 months

Cloud Fundamentals & Microsoft Azure (AZ-900) Certification Preparation

This milestone focuses on building foundational knowledge in cloud computing and preparing for the Microsoft Certified: Azure Fundamentals (AZ-900) certification. The preparation covers core cloud concepts such as cloud models (IaaS, PaaS, SaaS), Azure core services, pricing and cost management, security, compliance, and governance. In addition to theoretical learning, hands-on practice is performed through labs to explore the Azure portal and basic resource deployment. This milestone provides a solid understanding of how cloud platforms operate and serves as the foundation for more advanced cloud administration and engineering roles.

Open milestone

Step 4Plannedhigh

Cybersecurity Fundamentals & CompTIA Security+ Preparation

This milestone focuses on building a strong foundation in cybersecurity and preparing for the CompTIA Security+ certification (SY0-701). The preparation covers essential security domains such as threat detection, risk management, cryptography, identity and access management (IAM), network security, and security operations. A combination of theoretical study and hands-on labs is used to simulate real-world security scenarios, including vulnerability analysis, incident response, and system hardening. This milestone strengthens my ability to identify, analyze, and mitigate security risks, and prepares me to contribute to secure IT environments across systems, networks, and cloud infrastructures.

Open milestone

Step 5Plannedhigh

Enterprise-Style SysAdmin Projects & Infrastructure Implementation

This milestone focuses on applying my system administration knowledge through real-world, production-style projects that simulate enterprise IT environments. The work involves designing, deploying, and managing complete systems, including Linux and Windows servers, networking configurations, security hardening, and automation. Projects are built in lab environments that replicate real organizational infrastructures, incorporating best practices in system reliability, security, and scalability. This milestone demonstrates my ability to operate as a system administrator by delivering practical solutions, managing infrastructure, and solving complex technical problems in realistic scenarios.

Open milestone

Step 6Plannedhigh

Job Search Preparation for System Administration Roles

This milestone focuses on preparing for entry-level System Administrator roles by building a strong professional presence and aligning my technical skills with market expectations. The process includes creating and optimizing my CV, developing a professional LinkedIn profile, and building a portfolio that showcases hands-on labs and practical projects completed throughout my learning journey. Special attention is given to clearly demonstrating technical skills, problem-solving abilities, and real-world experience. This milestone ensures that I am not only technically prepared, but also able to effectively present my skills and stand out in the job market.

Open milestone

Step 7Plannedhigh

Server Infrastructure & CompTIA Server+ Preparation

This milestone represents my continued professional development while working in an IT role, focusing on preparing for the CompTIA Server+ certification. The preparation builds on real-world experience and covers key server infrastructure concepts such as server hardware, virtualization, storage solutions, high availability, disaster recovery, and server administration. Learning is reinforced through hands-on labs and practical exposure to production-like environments. This milestone reflects my commitment to continuous improvement and my progression toward more advanced roles in system administration and infrastructure management.

Open milestone

Open milestone